SOCIAL MEDIA MANAGEMENT

Social Media Management

78% of businesses have dedicated teams for managing their social media

Business owners worldwide realize how significant a solid social media presence is to their bottom line, and it’s not hard to see why. Over 80% of Canadians interact with a brand on social media in one way or another, and they expect those businesses to interact back! We make sure that every comment, mention, share, review, and question get’s answered in a professional and timely fashion, so your current and future customers are never left waiting.

What’s included in your social media package:

Content Creation:

We create “scroll stopping” posts that engage, entertain and educate your audience.

Content Curation:

We find relevant and entertaining news about your industry to share. This mixture of created and curated content has proven an excellent strategy for growing brand recognition and trust.

Community Engagement:

We use outbound activity on Instagram to engage your community. This helps put the “social” into your social media. Plus, the algorithms like it, and we love what the algorithms love!

Social Customer Service:

When onboarding a new client, we always see dozens, and sometimes hundreds, of unanswered comments, mentions, and messages. No more! We manage all of your incoming messages, comments, shares and reviews. Every interaction is a chance to establish your brand, and we never miss that opportunity.

Social Media Strategy:

Having a clear brand strategy is paramount. Is your brand fun and entertaining or professional and educational? Does your audience enjoy a funny meme here or there, or do they prefer lengthy articles? We help your business get into the mind of your customers and give them what they want.

Social Media Analytics:

Meta does a great job of pulling insights from their platforms. We analyze it and break it down into relevant, quick and easy bullet points for you.

Long Term Relationships:

Our goal is to work with businesses long-term. Social Media is not an overnight success. We believe the best path to success is creating and nurturing relationships with your customers. That takes daily effort and attention over a long time, and we want to steer this journey for you.